Find answers to common questions about wholesale account approval, pricing, ordering, shipping, and support at Sankar Seasonals.
Who may apply for a wholesale account?
We welcome qualified retailers, gift shops, boutiques, florists, garden centers, Christmas stores, interior designers, event professionals, hospitality buyers, and other legitimate business customers. Submit our wholesale account application for review.
Why can’t I see wholesale prices?
Wholesale purchasing access is limited to approved business accounts. After approval, sign in using the same email address connected to your company profile and select the approved company location when prompted.
What is the minimum order?
The minimum wholesale order is $150. Product-specific case packs and ordering increments also apply. Hanging ornaments and floral picks or sprays are generally ordered in increments of 12. Smaller décor, tabletop decorations, figurines, and larger items generally have a minimum of two and are ordered in increments of two. Product pages and the cart display the applicable requirements.
Do you offer quantity-tier pricing?
Yes. Eligible products offer quantity-tier savings to approved buyers. Pricing changes automatically when the required quantity threshold is reached.
When is payment due?
Payment in full is required before shipment.
How is shipping charged?
Freight is prepaid by Sankar Seasonals and added to the final invoice. Charges depend on shipment size, weight, destination, carrier service, and handling needs. See our Wholesale Shipping Information page for details.
Do you accept international wholesale buyers?
Qualified international businesses may apply. Approval, product availability, shipping options, import requirements, duties, taxes, and freight costs depend on the destination. The buyer is responsible for destination-country requirements and charges unless otherwise agreed in writing.
What should I do if products arrive damaged or short?
Email orders@sankarseasonal.com within three business days of delivery. Include the order number, item numbers, quantities affected, an explanation, and clear photos of the products and cartons. Approved claims are resolved by replacement or account credit.
Can wholesale orders be returned?
Wholesale sales are final. Any authorized return is subject to return shipping costs and a 25% restocking fee. Prior authorization is required.
Can retailers set their own resale prices?
Yes. Retailers determine their own selling prices unless a specific product or brand is subject to a separate written pricing policy.
Can I visit the showroom?
Our Houston showroom at 8716 Long Point Road, Suite 213, Houston, Texas 77055 is available by appointment to qualified buyers. Contact us to request an appointment.
Where can I get help with an order?
For product selection and sales questions, email sales@sankarseasonal.com. For order and claim support, email orders@sankarseasonal.com or call 832-518-8942.